Shipping & Returns
Shipping Information
Processing Time
All orders are processed within 24-48 hours (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Times
Standard Shipping (5-7 business days): Calculated at checkout based on your location
Express Shipping (2-3 business days): Available at checkout for faster delivery
International Shipping: We ship worldwide. Delivery times vary by destination (7-21 business days).
Order Tracking
Once your order ships, you'll receive a tracking number via email. Track your package anytime through the carrier's website.
Returns & Exchanges
30-Day Return Policy
Not satisfied with your purchase? We offer a 30-day return policy on all products. Items must be unused, in original packaging, and in resalable condition.
How to Return
1. Contact us at support@apexironco.com with your order number
2. We'll provide a return authorization and instructions
3. Ship the item back using a trackable method
4. Refunds are processed within 5-7 business days of receiving your return
Exchanges
Need a different size or color? Contact us and we'll help you exchange your item quickly.
Damaged or Defective Items
We inspect all products before shipping, but if you receive a damaged or defective item, contact us immediately. We'll replace it or issue a full refund—your choice.
Questions? Contact us at support@apexironco.com and we'll respond within 24 hours.